We are here to help
Contact us
Contact the Modirify team at support@modirify.com or on WhatsApp with any question about the product, the plans, subscribing or technical support. We reply during official working hours, and you can also submit a data-deletion request directly from its published page without going through a sales team.
✓ Available in 13 countries✓ Arabic and English✓ Web and Android
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Product and workflow questions
Tell us how your clinic currently handles reception, patient records, billing, stock or reporting. A clear description of the workflow helps the team answer with the relevant product information instead of a generic feature list.
Plans and pricing
Include the country, expected patient volume, team size and the functions that matter most to you. Published prices follow the country selected on the pricing page and may differ by currency, limits and enabled capabilities.
Existing-account support
Use the email address associated with the clinic account when possible. Do not send passwords, payment credentials or unnecessary patient information in an initial support message.
Technical reports
Share the page or screen name, what you expected, what happened and the approximate time of the issue. A screenshot can help, but remove or hide patient details before sending it.
Privacy and data requests
For privacy, account or data-deletion questions, identify the clinic and the nature of the request without including sensitive clinical details. We may need to verify authority before acting on account data.
A useful first message
Start with your clinic country, whether you are evaluating Modirify or already use it, and the outcome you want. For an existing issue, include the affected function and whether it happens for one user or the whole team. This helps route the message correctly.
Before sharing a screenshot
Crop the image to the relevant area and hide names, phone numbers, clinical notes and financial details that are not required to explain the issue. Support should receive the minimum information necessary to investigate.
Clear answers
Frequently asked questions
Which contact channel should I use?
Use email for detailed product, billing or technical questions. WhatsApp is useful for a short first contact when it is enabled in the current support settings.
Should I send patient information?
Avoid sending patient data unless the support team specifically requests the minimum information needed through an appropriate channel. Never send passwords or payment credentials.
Is a response time guaranteed?
No fixed response time is published. Requests are handled according to their type, urgency and current team availability.
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Start with Modirify
A cloud platform that helps dental clinics manage everyday work in one place.
Start with Modirify